Privacy Policy for ButeykoClinic App

Last Updated: October 23, 2024

1. Introduction

Buteyko Clinic International ("we," "us," or "our") operates the ButeykoClinic mobile application (the "App"). This Privacy Policy informs you about our policies regarding the collection, use, and disclosure of information when you use our App.

2. Contact Information

If you have any questions about this Privacy Policy, you can contact us:

• Email: hello@buteykoclinic.com
• Phone: +353 91 335536
• Website: https://buteykoclinic.com
• Address: Buteyko Clinic, 1st Floor, Office №1, Loughwell, Moycullen, Co. Galway, H91 H4C1
• Office Hours: Monday - Friday, 9AM - 5PM GMT+1

3. Information Collection and Use

3.1 Analytics Services

We use the following third-party analytics services to improve our App:

• Google Analytics
• Firebase
• UXcam

These services collect anonymous usage data to help us understand how users interact with our App and improve its functionality. The information collected may include:

• App usage patterns
• Device information (model, operating system version)
• Performance data
• Feature interaction statistics

We do not collect or store any personal user data directly. All data collection is handled through our analytics service providers in accordance with their respective privacy policies.

3.2 Purpose of Data Collection

The collected analytics data is used solely for:

• Improving app functionality and user experience
• Identifying and fixing technical issues
• Understanding user engagement with different features
• Optimizing app performance
• Making informed decisions about future app development

4. Data Security and Storage

4.1 Security Measures

While we don't collect personal data directly, we ensure that our integration with analytics services follows security best practices:

• Secure data transmission using encryption
• Regular security audits
• Limited access to analytics data
• Compliance with industry security standards

4.2 Data Retention

Analytics data is retained in accordance with the respective policies of Google Analytics, Firebase, and UXcam. We regularly review and update our analytics configurations to ensure minimum necessary data collection.

5. Third-Party Services

5.1 Analytics Providers

Our app uses the following third-party services:

1. Google Analytics
   • Purpose: Usage analysis and app performance monitoring
   • Privacy Policy: https://policies.google.com/privacy
2. Firebase
   • Purpose: App performance monitoring and crash reporting
   • Privacy Policy: https://firebase.google.com/support/privacy
3. UXcam
   • Purpose: User experience analysis
   • Privacy Policy: https://uxcam.com/privacy-policy

5.2 App Stores

Our app is distributed through:

• Google Play Store
• Apple App Store

Each platform is governed by its respective privacy policies and terms of service.

6. User Rights

You have the right to:

• Opt-out of analytics collection through your device settings
• Request information about the analytics data collected
• Request deletion of analytics data where applicable
• Submit complaints or inquiries about our data practices

7. Children's Privacy

Our App offers features for children, but we do not knowingly collect any personal information from children. All analytics data is anonymous and aggregated. Parents can control app permissions through their device settings.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify users of any changes by:

• Posting the new Privacy Policy on this page
• Updating the "Last Updated" date at the top of this policy
• Providing in-app notifications for significant changes

9. Compliance with Laws

This Privacy Policy complies with:

• GDPR (General Data Protection Regulation)
• Google Play Store requirements
• Apple App Store guidelines
• Other applicable data protection laws

10. Consent

By using the ButeykoClinic App, you consent to this Privacy Policy and our use of analytics services as described above. If you disagree with this policy, please discontinue use of the App.

11. Accessibility

This Privacy Policy is:

• Available at https://buteykoclinic.com/pages/app-privacy-policy
• Accessible through our App
• Written in plain language
• Regularly reviewed and updated

12. Questions and Concerns

If you have any questions, concerns, or requests related to your privacy or this policy, please contact us using the information provided in Section 2. We will respond to all inquiries within a reasonable timeframe.